Photo of older woman talking with nurse in blue scrubs

Link Workers strengthening positive and healthy ageing

City of Casey’s Link Worker Program connects older community members with services, activities, and resources to help support their health and wellbeing.    

Published: 13 September 2024
  • vic
  • 13 September 2024
  • City of Casey

In 2023/24, Casey’s Link Workers spent more than 2,200 hours helping community members access services and activities across the City of Casey, including volunteering and employment, crisis and housing support, and health and wellbeing programs.  



Casey resident Edna* was feeling lonely and struggling to keep up with her day-to-day tasks after the death of her husband. Link Worker Susan*, contacted Edna to understand her needs, discuss what support she may need and what options were available.  



‘After listening to Edna, I suggested there were several social groups available at her local community centre and discussed various services that could assist her with day-to-day tasks, such as shopping and home maintenance assistance,’ Susan said.  


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I also referred Edna to My Aged Care for help with aged care services, Services Australia for financial advice, and to a grief counsellor to help her cope with the loss of her husband.’



Strengthening positive and healthy ageing through the Link Worker Program is just one of the 49 initiatives in Council’s Living and Ageing Well Action Plan.

*Names have been changed