If you have concerns about any aspect of your aged care experience (or a loved one's), it’s important you raise them.
There are different ways to make a complaint, depending on what your concern is. To find the right complaints process for your concern, use the Contact us tool. Or you can browse through the types of complaints below.
I have concerns about My Aged Care
I have concerns about my home support assessment (RAS)
I have concerns about my comprehensive assessment (ACAT)
I don’t agree with my comprehensive assessment (ACAT) decision
I have concerns about my service provider
I have concerns about elder abuse
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