Healthdirect Australia

Government funded service providing free quality, approved health information 24 hours a day, 7 days a week.

healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week.

I need health advice – do you have a helpline?
Yes, we have. Call the helpline free* on 1800 022 222 (known as NURSE-ON-CALL in Victoria). Our registered nurses are available 24 hours a day, 7 days a week to provide advice when you're not sure what to do — whether you should see a local GP, manage the condition at home, or go to an emergency department.

* call charges may apply from mobiles and payphones.

The doctor's surgery is closed – can I still get help?
Yes, you can. Call the helpline free* on 1800 022 222 for information on where to go to get help in your area. If there are no GPs open near you, our registered nurses may offer you a call back or a video call from a GP who can provide advice.

I need help to access healthdirect

  • If you have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be transferred to healthdirect.

  • If English is not your main language and you need an interpreter, call TIS National on 131 450 and ask to be transferred to healthdirect.